Floss Asia Co., Ltd.
Ross Chiles
9F.-2, No. 180, Sec. 4, Nanjing E. Rd., Songshan Dist., Taipei City, Taiwan
+886-2-2577-6782
※ We recommend contacting us by email.
As indicated on each product page
Shipping fees (depending on the delivery area and shipping method)
※ Free shipping may be available when promotional conditions are met. Please refer to each product page for details.
Credit card payment and cash on delivery (Taiwan only)
※ International orders are payable by credit card only.
Orders are usually shipped within 3 business days after confirmation
(Shipping times may vary depending on the delivery area and product availability)
Returns or exchanges may be requested within 7 days after the product is delivered.
Please contact us by email before requesting a return: support@flossasia.com
This product is classified as a personal hygiene item. Once opened, it cannot be returned or exchanged.
In addition, returns and exchanges will not be accepted in the following cases:
However, if the product has an initial defect, missing parts, or if the wrong item was shipped, the Company will cover the related costs and provide return or exchange service.
This Website offers international shipping.
For returns not caused by product defects, international return shipping costs shall be borne by the customer.
Currently available in Taiwan only.
If you use the recurring delivery service, the system will automatically process payment and shipment according to the selected cycle.
To cancel the next scheduled delivery, please complete the cancellation through your member account at least 3 business days before the scheduled billing date.